Privacy notice

Carmen Digital, an independent digital studio with a contact address in Ciudad del Carmen, Campeche, Mexico, is responsible for personal information received through this website and its service channels.

Privacy email: orta64@gmail.com.

• Name and contact information such as email address or telephone number.
• Information about the service, project or material you want to discuss.
• Messages, files or references you voluntarily share during service.
• Basic technical data related to security, forms and cookie preferences.
• Information needed for invoicing, contracting or delivery when applicable.

Do not submit sensitive information or anything that is unnecessary for your request through the general contact form.

Necessary purposes

• Respond to messages and information requests.
• Prepare quotes and follow up on projects.
• Provide, deliver and document contracted services.
• Protect the site, prevent abuse and resolve technical incidents.
• Meet applicable legal, tax or contractual obligations.

Optional purposes

Recurring promotions or marketing messages will only be sent when clear permission has been provided. You may withdraw that permission at any time through the email in this notice.

Carmen Digital does not sell personal information. Hosting, forms, storage, messaging, file delivery or technical support providers may process information only for the service concerned.

If you choose WhatsApp, YouTube, a social network or another external website, that provider’s privacy policy governs its own processing.

Information is kept for as long as needed to answer the request, complete the project and meet legal or contractual obligations. It is then deleted or anonymized when no longer required.

Reasonable organizational, access and security measures are used to reduce loss, alteration or unauthorized access. No internet-connected system can guarantee absolute security.

You may request access, correction, deletion or opposition to processing, withdraw consent or limit use by emailing orta64@gmail.com. Include your name, your relationship with Carmen Digital, the right you wish to exercise and a way to reply.

Reasonable information may be requested to confirm identity and locate the information related to the request.

Cookie choices can be managed from the website notice and the permanent footer link. Read the Cookie policy for the available categories.

If this notice changes substantially, the updated version and date will be published here.